How We’re Handling COVID-19

At TV Mounting Houston, our top priority is the safety of the customers and professionals using our platform. The services that are available through TV Mounting Houston are considered essential and as such, we are operational in all of our usual service areas. That said, we know things now look a bit different than they used to at bookings.

In order to continue to provide you with the exceptional TV Mounting Houston service you’ve come to expect, we have implemented the  TV Mounting Houston Safety Standard which highlights all of the steps we are taking to make every booking as safe as possible for our community. Since the COVID-19 pandemic first began TV Mounting Houston has:

  • Provided compensation to any Pros placed under mandatory quarantine or diagnosed with COVID-19.
  • Distributed Personal Protective Equipment (PPE), masks and gloves, to Pros during the first several months of the pandemic.
  • Donated PPE to local hospitals for front line workers.
  • Provided guidance to Pros regarding safety precautions, such as requiring they:
    • Bring and use PPE at bookings.
    • Stay home and rest if they feel sick.
  • Waived cancellation fees for any Customers and Pros who
    • have been diagnosed with COVID-19.
    • felt sick on the day of a scheduled booking.
    • were in a mandatory quarantine or were self-quarantining.
    • did not feel safe having a booking because of the COVID-19 outbreak.

If you would like to skip or reschedule a booking please use the form below to let us know and we’d be happy to assist you however we can.

We recommend that you also review the CDC’s guidelines, as well as those of the NHS, for reducing the spread of COVID-19. These include:

  • Washing hands frequently and vigorously for 20 seconds to prevent the spread of germs;
  • Avoiding touching of the eyes, nose and mouth;
  • Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe;
  • Social distancing;
  • Cover your nose and mouth with a mask or cloth face-covering when in a public place and unable to maintain social distance

On the day of your booking, we recommend you:

  • Stay in a room separate from the one your pro is cleaning. This will enable the professional to clean thoroughly and without interruption, and allow you to maintain the 6-foot person- to- person distance currently recommended by the CDC
  • Cancel or reschedule bookings if you feel sick or are concerned about the wellbeing of those living in your home or your pro.

We’ve also provided the above guidance to all active TV Mounting Houston professionals.

As always, we’re here for you, your home, and the professionals who use our platform. Please use the form below to contact us if you have any additional questions or concerns. Stay safe and thank you for being a valued member of the TV Mounting Houston community.

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Absolutely! Mounting a TV above a fireplace is very popular option for many our clients. Please include wall type and wire concealment options when booking service. Check our photos for examples.

You do not need to provide your own mount, just let us know and we will provide one for you.

TV mounting without drilling can be provided for TVs up to 55″. This service requires a special TV mount. Click the book service button for more info. It is best to call us to speak with our tech.

You can choose several options to conceal your wire, through a wall covering or in wall concealment.

Yes. We can provide same day service with 5 hours notice, choose EMEREGNCY service when booking and we will call you ASAP to confirm the booking.

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